INSTITUTE FOR ABORIGINAL DEVELOPMENT

 


Certificate II in Business (BSB20107)

Length of course: 235-550 hours

Description:

This qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

Qualification Rules:

Total number of unit: 12
1 core unit plus;
 11 elective units
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 2 of the 4 units may be selected from either a Certificate I or a Certificate III qualification.

Compulsory units

Nominal Hours

BSBOHS201A   Participate in OHS processes

20

Elective units

Nominal hours

BSBCUS201A   Deliver a service to customers

40

BSBIND201A    Work effectively in a business environment 

30

BSBINM201A    Process and maintain workplace information

30

BSBINM202A    Handle mail

15

BSBINN201A     Contribute to workplace innovation

35

BSBCMM201A  Communicate in the workplace

40

BSBITU201A       Produce simple word processed documents

60

BSBITU202A       Create and use spreadsheets

30

BSBITU203A       Communicate electronically

20

BSBSMB201A     Identify suitability for micro business

20

BSBSUS201A      Participate in environmentally sustainable work practices

20

BSBWOR202A    Organise and complete daily work activities

20

BSBWOR203A    Work effectively with others

15

BSBWOR204A   Use business technology

20

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Administration Assistant
·         Clerical Worker
·         Data Entry Operator
·         Information Desk Clerk
·         Office Junior
·         Receptionist

Contact Details:

Email:  student.services@iad.edu.au

Phone:  (08) 8951 1355

 

Copyright © Institute for Aboriginal Development 2009                               

IAD is a registered training organisation (National code: 0167)

3 South Terrace Alice Springs  phone: 08 8951 1311  fax: 08 8953 1884  Email: general.info@iad.edu.au
 

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