INSTITUTE FOR ABORIGINAL DEVELOPMENT

 


Certificate III in Business (BSB30107)

Length of course: 345-635 hours

Description:

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Job Roles:
Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:
·         Customer Service Advisor
·         Data Entry Operator
·         General Clerk
·         Payroll Officer
·         Typist
·         Word Processing Operator

Qualification Rules:
Total number of units: 12
1 compulsory unit plus;
11 elective units;
7 of the elective units must be selected from the elective units listed below

The other 4 elective units may be selected from the remaining elective units listed below, the BSB07 Business Services Training Package or any other currently endorsed national Training Package. If not listed below, a maximum of 1 unit may be selected from either a Certificate II qualification or 2 units may be taken from a Certificate IV qualification.

Compulsory units

Nominal Hours

BSBOHS201A Participate in OHS processes

20

Elective units

Nominal hours

BSBCUS301A Deliver and monitor a service to customers

35

BSBDIV301A Work effectively with diversity

30

BSBFIA301A Maintain financial records

60

BSBADM311A Maintain business resources

15

BSBINM301A Organise workplace information

30

BSBINM302A Utilise a knowledge management system

50

BSBINN301A Promote innovation in a team environment

40

BSBCMM301A Process customer complaints

30

BSBITU301A Create and use databases

30

BSBITU302A Create electronic presentations

20

BSBITU303A Design and produce text documents

90

BSBITU304A Produce spreadsheets

35

BSBITU305A Conduct on-line transactions

40

BSBITU306A Design and produce business documents

80

BSBITU309A Produce desktop published documents

50

BSBPRO301A Recommend products and services

20

BSBPUR301A Purchase goods and services

60

BSBSUS301A Implement and monitor environmentally sustainable work practices

40

BSBWOR301A Organise personal work priorities and development

30

BSBWOR302A Work effectively as an off-site worker

25

BSBWRT301A Write simple documents

30

 

Contact Details:

Email:  student.services@iad.edu.au

Phone:  (08) 8951 1355

 


 

Copyright © Institute for Aboriginal Development 2009                           

IAD is a registered training organisation (National code: 0167)

3 South Terrace Alice Springs  phone: 08 8951 1311  fax: 08 8953 1884  Email: general.info@iad.edu.au
 

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