INSTITUTE FOR ABORIGINAL DEVELOPMENT

 


Certificate III in Community Services -Community Work (CHC30802)

Length of course: 495-725 Hours    

Description:

This qualification applies to community work delivered through a broad range of services which provide support to individuals and groups. This level is appropriate for support workers, caseworkers and client contact officers. Generally, these positions:

  • Have direct contact with clients

  • Identify presenting needs

  • Refer to appropriate services and support

At this level support workers and caseworkers may provide day-to-day support in community
settings and /or provide assistance with entitlement s and benefits under the broad direction of
others. Emotional and practical support may be provided face to face or over the telephone to assist the client and enable an accurate referral to be achieved.

Specialist areas at Certificate III include an orientation with individuals with special needs such as mental health issues, domestic violence, disability and child protection.

Workers at this level are required to have an understanding of Indigenous culture and history and to work with local communities in the provision of services.

Compulsory units :                                                                                  Nominal Hours

CHCADMIN5A  Work within the administration protocols of the organisation   75
CHCCD12C      Apply a community development framework 50
CHCCOM2B    Communicate appropriately with clients and colleagues 20
CHCCS301A    Work in a legal and ethical framework 50
CHCCS401A    Facilitate co-operative behaviour   40
CHCCS402A    Respond holistically to client issues  75
CHCINF2B       Maintain organisation’s information systems 40
CHCORG3B     Participate in the work environment   20

And one of the following units:
CHCOHS301A  Participate in workplace safety procedures    OR 30
CHCOHS302A  Participate in safety procedures for direct care work  30

And any two units are required from the following:
 
CHCAD1C         Advocate for clients       20
CHCCHILD1C    Identify and respond to children and young people at risk of harm 30
CHCCS8A         Provide first point of contact      30
CHCNET1C       Participate in networks 20
CHCGROUP2C Support group activities  20
CHCINF8A        Comply with information requirements of the aged care and
                        community care sectors    		40
HLTCSD6A       Respond effectively to difficult or challenging behaviour        20
CHCDIS15A      Provide behaviour support 30

Career Opportunities:

Completion of this certificate provides various occupational opportunities including client contact, support worker, case worker, assistant community workers, youth housing support worker, neighbourhood centre worker, intake and referral worker, youth case worker, Indigenous youth worker, and Juvenile Justice officer.

Contact Details:

Email:  student.services@iad.edu.au

Phone:  (08) 8951 1355

 


 

Copyright © Institute for Aboriginal Development 2006                              

IAD is a registered training organisation (National code: 0167)

3 South Terrace Alice Springs  phone: 08 8951 1311  fax: 08 8953 1884  Email: general.info@iad.edu.au
 

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