|
General Information
Welfare and Guidance
Services
Student Services is one of the most important areas for Student’s attending
IAD. The Student Services Office can assist you with a wide range of issues
such as career planning, work experience and accommodation, child care, access
to transport and Abstudy allowances.
As well as assisting you in these areas the Student Services Officers offer
guidance, financial advice, academic and welfare assistance through a support
network of Aboriginal organizations and non-Aboriginal resource services such
as Centrelink.
If you would like advice about work or have any problems or need advice,
either to do with your studies or a personal problem, feel free to come into
Student Services and have a chat.
Aboriginal means a person of Aboriginal or Torres Strait Islander decent:
a) who identifies as an Aboriginal person or as a Torres Strait Islander:
and
b) is recognised as such by the community in which the person currently
lives or by the community outside of Central Australia in which the person
presently or formally lived.
At IAD we believe that
every Student has the right to expect to succeed. When Students apply to
undertake a course of study at IAD they will be given a pre-enrolment
assessment to ensure that they’re not entered into a course that is beyond
their current capacity. Students are then placed in their selected course at
the most appropriate level.
The provision for language literacy and numeracy assistance
If, during the pre-enrolment
assessment a need for additional assistance with language, literacy and/or
numeracy has been identified, IAD has the capacity to provide this assistance
through its Courses in Spoken and Written English.
Client support, including any external support the RTO has arranged for
clients.
Tutors are available for Students who need additional support with their
studies. This support is arranged through Student Services.
Students with physical disabilities who need additional support to attend
classes should discuss their needs with Student Services and, where possible,
the support of an external support person will be arranged.
Vocational Education and Training (VET)
This form of education is aimed at
providing students with the skills and knowledge required in the workplace.
Many of our courses are selected with your vocational future in mind. VET
training can be delivered in a class room or on the job.
Flexible learning
Learning is adjusted to meet the needs of the Student and will be delivered in
a number of different contexts and conditions. It is our aim to ensure that
learning is flexible enough to meet the needs of a diverse group of Students.
Flexible learning is a special feature of VET and helps meet the needs of
employers and employees.
Apprenticeships and Traineeships
An apprenticeship or traineeship is an excellent way to start a career
and get paid while you learn. However it is important that you are aware that
IAD cannot provide Students with an apprenticeship. An apprenticeship must be
arranged through a workplace or by a New Apprenticeships Service. When you
have been signed up for an apprenticeship you are then ready for training and
it is only at this time that IAD may be able to assist you.
If you are thinking of an
Apprenticeship, discuss this with Student Services who will provide the
information you require.
Privacy and Confidentiality
As a Registered Training
Organisation we are required to collect certain personal information about our
Students. Under the Privacy Act and IAD’s Policies in relation to Privacy and
Confidentiality, you can be assured that all personal information concerning
any Student is treated with the greatest confidentiality.
All information of a personal nature is maintained in separate confidential
files. Students are entitled to view their own personal files. Only the
client and appropriately appointed IAD personnel have access to these files.
Any verbal or written information of a personal nature will be handled
discretely and all records will be thoroughly destroyed after the elapse of
the mandatory period of retention.
Our Privacy policy states that we will
Only collect information that is necessary for the delivery of our services
and programs;
Be neither intrusive nor unfair in our collection of information;
Protect personal information from misuse, loss and unauthorized access;
Make personal information available on request of the owner (conditions
apply);
Refrain from collecting sensitive information unless special circumstances
apply.
Staff responsibilities for ensuring Student access and equity
IAD has implemented the following principles and strategies to ensure that you
are treated fairly and that you have equal opportunity to access our courses
and can expect to be treated with respect at all times.
To support the inclusion of disadvantaged people into our courses we are
committed to ensuring that:
Training will be made available to all Aboriginal people equally;
Training will be designed to provide positive outcomes for all Students;
The training staff will work towards fulfilling the individual training needs
of each Student;
Our training will offer support to assist the needs of the individual;
Information about the amount of assistance available in the areas of language,
literacy and/or numeracy through the organisation will be clearly outlined at
the time of enrolment;
We will celebrate the different languages spoken by our Students;
Staff will be made aware of their responsibilities for access and equity as
provided by IAD.
Complaints
While we try to make your time with us as incident free as possible, there may
be times when you feel that you have been treated unjustly in some way. At IAD
we believe that everyone has the right to be heard, and to this end we have in
place policies and processes to deal with Disputes and Grievances.
When Students enroll at IAD they receive an induction pack. This pack contains
forms to help you file a complaint.
An officer from Student Services will assist you to complete these forms if
required.
Appeals
As a Student of IAD you have the right to appeal the assessment
decision made by your Trainer if you believe that the judgment was not made in
accordance with the Assessment Agreement or that the judgment was unfair or
incorrect. There is a time frame for appeals so it is important that you lodge
your appeal within 7 days of the assessment decision. Students who appeal
against an assessment decision will be given the opportunity to be reassessed.
This information will be extended upon during induction and again before
assessment takes place.
Code of Conduct
Aboriginal cultural issues and sensitivities are recognised, accepted and
practised by the IAD Board, Management, Employees and Students of the
Institute; and that all persons behave with acceptance and respect for each
other.
In order to uphold our obligations to each other we must:
Maintain and respect confidentiality both personal and professional and focus
on professional issues rather than personal factors;
Co-operate with each other and respect all colleagues in their positions of
employ or study;
Remember that we are here for the sole purpose of the maximum operational
functions of IAD and educational advancement of all Students;
Maintain a commitment to the vision and educational philosophy of IAD;
Deliver the best service that we can offer with all due care; and treat
clients in a fair and equitable manner;
Not interfere with or hinder the production and performance of the
organisation in general;
Not use, damage, remove or destroy anything belonging to the organisation or
another person;
Not make improper use of inside information in order to gain, or seek to
benefit for advantage of oneself or another person.
Disclose and take reasonable steps to avoid any conflict of interest;
At all times behave and present an appropriate appearance, which upholds
Aboriginal cultural values.
Disciplinary
Processes
Please read our code of conduct carefully. As a Student of IAD you will be
expected to abide by this code of conduct at all times.
The Director of IAD is responsible for overseeing the monitoring and
maintenance of appropriate student and employee behaviour and is committed to
ensuring that misconduct of any nature is handled in a fair and expedient
manner.
IAD regards certain forms of behaviour as unacceptable and will deal with this
behaviour with identified processes that take into consideration both the
rights and safety of IAD employees and Students.
Student’s will be made aware of their rights and responsibilities during the
induction process and given a copy of the IAD Disciplinary Policy.
In the event of serious misconduct IAD may initiate disciplinary action and
impose sanctions against any student who breaches the guidelines set for each
of the following areas:
·
Unacceptable and
Disruptive Behaviour
·
Harassment and
Discrimination
·
Aggressive and Violent
Behaviour
·
Criminal and Illegal
Behaviour
Not withstanding anything in a relevant ACT or any other legislation and
dependent upon the severity and nature of the misconduct, the IAD Director can
immediately suspend an IAD Student leading to their immediate removal from the
IAD campus.
Recognition of Prior Learning (RPL) arrangements and credit transfer.
RPL and our commitment to you: “You do not have to re-learn what you already
know, but you do have to provide evidence of that knowledge and the related
skills.”
IAD recognises that skills and knowledge can be acquired through a number of
means and offers Students the opportunity to provide evidence of prior
learning through their RPL process. Students who believe they may already
have the skills and knowledge required for competency in any unit or module in
the course in which they have enrolled, should discuss this with the Trainer
or course facilitator, who will explain the RPL process and assist the Student
to compile/provide the appropriate evidence.
IAD accepts the qualifications issued by other RTO’s. This means that if you
have received statements of attainment for one or more of the units or modules
in the course for which you are applying, These credits will be transferred
and you will not be asked to do further study for those units or modules. IAD
cannot award these credit transfers until they have sighted your Statement of
Attainment.
Fees
and charges
No fee is payable by Aboriginal Students enrolling in DEET – or DEET funded
courses delivered on an IAD Campus or at a specific site for which full course
funding has been provided. In all other cases a fee is payable. The cost of
courses is available at Student Services.
Where applicable a deposit of not less than 25% of the full fee may be
required at the time of enrolment. The balance should be paid two (2) weeks
prior to course commencement.
Terms of payment for other courses attracting fees may be negotiated through
the department providing the program.
Refunds
Course enrolment fees will not be refunded where the Students/attendee fails
to provide 5 working days notice of withdrawal from enrolment.
Students/attendees withdrawing from courses or failing to attend a course must
pay any fees applicable to that enrolment.
IAD reserves the right to
cancel courses not meeting required Student numbers five (5) working days
before the advertised start date. Any fees paid in such circumstances will be
fully refunded.
IAD has in place a refund policy to ensure that any fees paid in advance are
secure and readily available should a refund be required. This policy will be
in the Student’s pack which you will receive at the time of enrolment. Please
read it carefully. A copy of this policy is readily available from Student
Services on request.
Attendance
The general policy for attendance is that Student’s will attend on an average
80% of course time. If attendance falls below this, your Trainer will review
your enrolment. Prolonged unapproved leave will result in the suspension or
cancellation of Abstudy.
Ceremonial Leave / Sorry Business
Under certain circumstances, absence due to family business can be negotiated
with the Trainer and Student Services Officer.
Sick Leave
A doctor’s certificate is required after two continuous day’s absence for
health reasons (including family sickness).
Child Care
Child-care for children
under five can be arranged through Congress Child Care. A fee may apply. If
you need further information please contact IAD Student Services on 89511355
or 89511356
Telephone
Calls received for Students will not be put through to the classroom unless
they are urgent. Messages will be taken and passed on to your Trainer.
Student Card
All Students will be
issued with a photo ID card. This card allows you to access the library.
Library
The Library at IAD has an extensive range of resources and services such as
books, novels, journals, video cassettes, audiocassettes and newspaper
clippings. These resources are available for students use.
The Library is open Monday to Friday between 8:30am – 12:00 noon and 1:00pm –
4:00pm
As a Student of IAD your borrowing
rights will allow you to borrow for up to two weeks. Certain items, which are
restricted, may be used in the library only. If a borrowed item is lost, you
must replace it. All borrowing rights will be cancelled until this is done.
Should you wish to become a member of the library please contact the
Librarian.
Abstudy
Most students attending IAD are entitled to receive an Aboriginal Study Grant
from Centrelink. The Abstudy payment varies according to age, number of
dependents and the course taken. Part-time Students can receive Abstudy grants
to cover the cost of their materials and books. Our Student Service Officers
will assist you with any Abstudy correspondence that you are not sure about,
or you can call the Abstudy Student Assistance Centre on 132 317
Counselling
Student Services are available for guidance and will refer Students to support
services and may access other organizations from time to time for referral.
There are several services in the community which IAD invites to visit the
Student to explain what their
counselling services include and how to access
these services.
These include:
Central Australian Aboriginal Congress Phone:
8951 4460
Alice Springs Youth Accommodation Phone:
8953 4200
Centacare Phone:
8953 3177
Accommodation
Aboriginal Housing & Information Referral Service
Suite 2 Helm House, Gregory Terrace
Alice Springs, NT 0870 Phone:
8952 3366
Fax: 8953 4293
The Lodge Residential Accommodation
16 Bath Street, Alice Springs NT 0870 Phone:
8952 3108
Territory Housing
Leichhardt Building, 19 – 21 Gregory Terrace
Alice Springs NT 0871 Phone:
8951 5344
NOTE: You need to be a resident of the NT for three months before applying for
bond assistance from Territory Housing.
Transport
IAD provides transport for those students who are unable to get here
themselves. These buses are used to pick up and drop off Students from town
camps and the town area only. The buses run in the morning and afternoon. If
you are using this bus service for pick-up and drop-off, please inform your
Trainer or Student Services if you change your address.
Vehicles
IAD vehicles are not available for Students use.
Fire Procedures
While you are on campus we have a duty of care to ensure your safety. During
induction you will be taken through the fire evacuation procedures. Please pay
attention.
If during your time on campus you should notice
the start of a fire you should raise the alarm and proceed to evacuate the
building in an orderly fashion. If at all possible close all doors behind you.
Inform your Trainer or the administration office (the extension number is 9).
Fire fighting equipment is located around the Institute and staffs are trained
to handle emergencies.
For all Police, Fire and Ambulance emergencies, please call 000. Please note,
when calling 000 you will be asked to identify the department you require.
|
1st Term |
Tuesday 27
January |
Thursday 1
April |
|
2nd Term |
Monday
12
April |
Friday 18
June |
|
3rd Term |
Monday
19
July |
Friday
24
September |
|
4th Term |
Monday
4
October |
Friday 10
December |
NB: These dates are subject to confirmation and may change
Timetable
|
Monday |
9am – 12noon |
1pm – 3pm |
|
Tuesday |
9am – 12noon |
1pm – 3pm |
|
Wednesday |
9am – 12noon |
1pm – 3pm |
|
Thursday |
9am – 12noon |
1pm – 3pm |
|
Friday |
Student Free Day |
Student Free Day |
NB: The above times are subject to change (your Trainer will advise).
Block delivery courses run Monday - Friday from 9:00am to 4:00pm.
Policy Information
Student Induction Packs provide copies of policies relevant to Students. You
will be able to access other policies or policy related information through
Student Services once you are an enrolled Student of IAD.
|
